The complete customer experience is what truly separates Beacon Hill Glass from the competition. It’s made up of several simple steps that, when combined, create a shopping environment that will exceed your expectations. We pledge to you that we will always strive to deliver the following:
- From your first contact, we’ll gather all the necessary information to ensure that our complimentary in-home consultation will be productive and satisfactory for you.
- You’ll always receive confirmation of your appointments with us.
- We’ll walk you through the transformation of your home with new replacement windows, glass, sliding door, etc,.
- We’ll arrive for our appointment on time and fully prepared to design a home remodel solution that will inspire you.
- We will always respect your home, will use drop cloths and take off our shoes or cover our feet.
- We’ll take every step possible to ensure that your installation process is smooth and successful.
- We’ll confirm your scheduled installation date and time and will arrive promptly.
- We guarantee our workmanship and upon the completion of your project, we’ll walk you through the installation, plus review the operation and maintenance requirements for your windows and doors.
- We’ll always be available to you and will stay in contact should you have further questions or would like additional remodeling designs and solutions.